Here is a list of some of our changes for in-office appointments to ensure the safety of our patients:
- Patients will be screened at our entrance for fever and other signs of illness.
- Only the patient and parent/guardian are allowed inside our clinic – please do not bring siblings, extended family, or friends to the appointment.
- Everyone is expected to wear a mask – PLEASE BRING YOUR OWN!
- For all exams, we will be expediting check-in to avoid crowds: after you present your insurance card, you will be brought directly into an exam room. We may ask you to wait in our courtyard or in your car until we have your exam room ready.
- To minimize time our the office, for many children, we will need to do complete or dilated eye exams over two appointments. We will call in the prescription dilating drops and have you place the drops in your child’s eye 60 minutes and 30 minutes prior to the second appointment.
- At our optical shop, to maintain safe distances and avoid crowding, you may be asked to wait in our courtyard or your car before our opticians can help you.
- Instead of checking out at the front desk and booking your next appointment, we would like to either text or call you when it is time to make an appointment.
A few other considerations:
- We have a very large backlog of families and children waiting to see our doctors. We MUST receive 24 hours notice if you need to cancel your appointment. Anyone who does not give us this notice, or fails to show, will not be re-scheduled for at least 4-6 months, if at all.
- Appointments that have been canceled due to the COVID-19 crisis will be given priority scheduling.
- We will continue to offer TeleMedicine appointments, upon request and doctor approval.
If you have any questions, please contact us.